MyDATEV Kommunikation/Communication
As of: 09/2025
Benefits and Requirements
MyDATEV Kommunikation/Communication offers our clients the following benefits:
- Time Savings
- Fast and straightforward communication.
- No more lengthy emails.
- Everything bundled in one secure location.
- Efficiency
- Inquiries, documents, and tasks are handled directly in MyDATEV Kommunikation/Communication.
- Significantly reduced processing time.
- Tax returns can be easily approved via tasks.
- Transparency
- Constant overview of open tasks, messages, and documents related to the tax return.
- Security
- Highest encryption and security standards from DATEV.
- Optimal protection of all data.
- Convenience
- Direct communication via the platform.
- No additional emails or phone calls required.
- Central management of all tax matters.
- Tax returns can be approved directly – all in one place.
A DATEV authentication medium and the right to access MyDATEV Kommunikation/Communication are required to use MyDATEV Kommunikation/Communication. If you have any questions or problems, please contact us by e-mail: it@jakus.tax
Notice: Unfortunately, DATEV has not yet fully translated the programme. To make it easier to use, we write all untranslated words in the following form: German/English
Introduction
We have put together some practical tips and tricks to help you make the most of the benefits.
Note: The approval of the tax return is carried out via a specific task in MyDATEV Kommunikation/Communication. Once this task has been created, the tax return can be reviewed and approved. If any questions arise, they can be clarified directly within the task before it is completed.
To access MyDATEV Kommunikation/Communication, please click on “MyDATEV Kommunikation”/”Communication” in the MyDATEV Portal applications.
Documents
As soon as the application is opened, you land directly in the column “Documents”.
Here you will find an overview of all uploaded documents.
Notice: Please do not upload any documents in this area. Documents should only be uploaded as part of a conversation or task. Files that are stored here without reference to a task or communication cannot currently be considered.
Conversations
To access the conversations, simply click on “Conversations” above.
All previous and current conversations can be viewed here. This function is used to clarify queries and exchange relevant information for the income tax return.
- Receive and reply to messages directly
After receiving a message, you can reply directly here.
- Start a new conversation
If you have any questions or want to share information with us, you can start a new conversation. Simply click on “Start new conversation”.
Notice: Please always choose an appropriate topic and a descriptive title (for example: home office, handyman services or letting a sample street) to speed up processing.
- Upload documents
A document can be uploaded both in a new conversation and in a reply by clicking on the corresponding icon.
Tasks
To access the tasks, simply click on the “Tasks” tab at the top.
Here you can view all tasks. This function is used to request missing information or documents.
In addition, the approval of the tax return is carried out via a specific task.
Note: Once a task has been completed, it cannot be undone. If a task was completed by mistake, you can still send a message via the conversation function. In that case, please provide the missing information or documents, or notify us so that a new task can be created.
Approval of Tax Returns
- Approve tax returns and financial statements In MyDATEV Kommunikation/Communication – Tasks, you’ll find the returns with all attachments. There, the returns can be approved or rejected.
- If you have questions about the return, simply start a conversation with us. This can be done directly from within the task.
Note: If necessary, approval can also be delegated to another authorized person with DATEV access. - We set the task’s due date to one month before the legal submission deadline, or if we receive an early request, one month before the deadline stated in the letter.
- If you don’t want to approve the return right away, you can set a reminder for any date of your choice.
Processing and Completing Tasks
Required documents can be uploaded directly within the task. Additionally, you can write a message – it will automatically appear in the conversations – in case there are any follow-up questions.
Filter Tasks
To improve clarity, tasks can be filtered by processing status, topic, and responsibility.
