MyDATEV Kommunikation/Communication
As of: 04/2025
Benefits and requirements
MyDATEV Kommunikation/Communication offers our clients the following advantages:
- Time savings
- Fast and uncomplicated communication.
- No more long emails.
- Everything bundled in one safe place.
- Efficiency
- Queries, documents and tasks are processed directly in MyDATEV Kommunikation/Communication.
- Significantly reduced processing time.
- Transparency
- Constant overview of open tasks, messages and documents relating to the tax return.
- Security
- Highest encryption and security standards from DATEV.
- Optimum protection of all data.
- Comfort
- Direct communication via the platform.
- No additional emails or phone calls necessary.
- Centralised management of all tax matters.
A DATEV authentication medium and the right to access MyDATEV Kommunikation/Communication are required to use MyDATEV Kommunikation/Communication. If you have any questions or problems, please contact us by e-mail: it@jakus.tax
Notice: Unfortunately, DATEV has not yet fully translated the programme. To make it easier to use, we write all untranslated words in the following form: German/English
Introduction
We have put together some practical tips and tricks to help you make the most of the benefits.
To access MyDATEV Kommunikation/Communication, please click on “MyDATEV Kommunikation”/”Communication” in the MyDATEV Portal applications.
Documents
As soon as the application is opened, you land directly in the column “Documents”.
Here you will find an overview of all uploaded documents.
Notice: Please do not upload any documents in this area. Documents should only be uploaded as part of a conversation or task. Files that are stored here without reference to a task or communication cannot currently be considered.
Conversations
To access the conversations, simply click on “Conversations” above.
All previous and current conversations can be viewed here. This function is used to clarify queries and exchange relevant information for the income tax return.
- Receive and reply to messages directly
After receiving a message, you can reply directly here.
- Start a new conversation
If you have any questions or want to share information with us, you can start a new conversation. Simply click on “Start new conversation”.
Notice: Please always choose an appropriate topic and a descriptive title (for example: home office, handyman services or letting a sample street) to speed up processing.
- Upload documents
A document can be uploaded both in a new conversation and in a reply by clicking on the corresponding icon.
Tasks
To access the tasks, simply click on “Tasks” at the top.
All tasks can be viewed here. This function is mainly used so that we can request missing information or documents.
Notice: Clients cannot create tasks.
- Process and complete tasks
The required documents can be uploaded directly in the task. It is also possible to write a message – this will automatically appear in conversations if there are any questions. As soon as all points have been completed, please click on the “ Complete” button.
Notice: Once a task has been completed, it can not be cancelled. If a task has been completed by mistake, you can still write a message about the task using the message function. Please provide the information or documents or notify us that a new task needs to be created.
- Filter tasks
For a better overview, tasks can be filtered by processing status, topic and person responsible.
